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Overview, Policy & Procedures, OHS-WHS Policy, Training

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The One 2 One Group takes hazard assessment and risk management very seriously. Our comprehensive approach ensure client, their customers and employees are safe from hazards that might cause injury. We continually investigate and manage public liability claims swiftly and professionally on behalf of the One 2 One Group and our clients. Prior to the commencement of any contract we conduct a complementary risk analysis/assessment to design site specific safe work method instructions and then audit on an ongoing basis to ensure everything is being run efficiently, accurately and effectively.

Overview

The One 2 One Group takes hazard assessment and risk management very seriously...more >>>

Policies & Procedures

Cleaning is always considered a burden for home and business owners due to different reasons...more >>>

Training

One 2 One Group places great emphasis on training to ensure a consistent and a high quality of service...more >>>

OHS-WHS

To ensure, so far as is reasonably practicable, the health, safety and welfare of our employees while they are...more >>>

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Ensuring Safety, Preventing Injury

The One 2 One Group takes hazard assessment and risk management very seriously. Our comprehensive approach ensure client, their customers and employees are safe from hazards that might cause injury. We continually investigate and manage public liability claims swiftly and professionally on behalf of the One 2 One Group and our clients. Prior to the commencement of any contract we conduct a complementary risk analysis/assessment to design site specific safe work method instructions and then audit on an ongoing basis to ensure everything is being run efficiently, accurately and effectively.

To further improve safety, One 2 One Group also operates on a daily basis on One 2 One customized systems. Our reporting program systems designed to provide an effective and audit able trail of information regarding employees, contractors and visitors within work sites when you engaged us to be your service provider. Due to our comprehensive approach to health & safety and the efficiency of our reporting methods, the One 2 One Group has one of the lowest public liability and workers compensation premiums in the industry throughout the whole of Australia. This results in considerable cost savings to clients. One 2 One Group seeks to be a market leader in the provision of services through use of the most effective technology and management system.

A Quality, Environment, Health and Safety (QEHS) Management System has been developed and implemented to ensure that all customer requirements and needs are satisfied. One 2 One Group services will strive for continual improvement of its performance through systematic management practice.


Objectives

One 2 One Group is committed to implementing and maintaining the QEHS Management System based on relevant standards. This will provide us a competitive advantage and ensure continuous improvement for our stable, motivated and skilled workforce. All Levels of personnel including Senior Management are committed to meet customer requirements and enhance customer satisfaction. Our quality process enables us to establish our goal of delivering services to customer satisfaction. Detailed and measurable goals are also set and reviewed as part of management reviews. The Management Team ensures that this Quality Policy is understood, implemented, maintained at all levels of the organization. This is achieved by:

-The Induction of all personnel to the Quality System.

-The display of the Quality Policy at all sites.

-Regular review and audit of quality procedures.


Commitment & Communication

The successful operation of the system relies upon the co-operation and involvement of personnel at all levels. Our commitment to quality will ensure the continued success of our organization and the satisfaction of and the satisfaction of customers and staff. The risk Manager is authorized to ensure that the requirements of the Quality System is implemented. Any problems that cannot be resolved between departments or personnel shall be brought to the attention of Joint Managing Directors for final resolution.


One 2 One Group Hotline

At One 2 One Group we have a 24 hour hotline. With our twenty four hour hotline, it allows anybody all over Australia whether it is our clients or employees to contact us any time of the day for further assistance. We have a 24 hour control room that will answer calls and assist you in the best way as possible.

For further information about our company please contact with us using the Contact Page

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At One 2 One Group We Have:

WHS Policy, Environmental Policy, WHS Plan, Environmental Plan, Hazard Identification & Risk Assessment
Procedure, Site Safety Management Policies & Procedures, Safe Work Procedures, Site Induction
Procedures, Training Policies & Procedures in Place, SWMS in Place, Discrimination & Harassment
Policies & Procedures, Working Alone Policies & Procedures, Quality & Environmental Health & Safety
Systems, Policies Procedures in Place, Bullying & Violence Policies & Procedures, Vehicles Policies &
Procedures, Environmental Policies & Procedures, Health and Safety Policies Procedures, Drug and
Alcohol Policies & Procedures, Safety Rules Policies & Procedures, Heat & UV Exposure Policies &
Procedures, Stress & Fatigue Policies & Procedures, Procedures for Specific WHS Training Needs, Product
Service Quality Reporting On a Daily Basis With Each Employee on Site Policies, Procedures Ensuring
Employees Licenses, Certificates ,Accreditation Required By Legislation.

For further information about the One 2 One Group Policies and Procedures, please contact with us using the information on Contact Page.

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Training

One 2 One Group places great emphasis on training to ensure a consistent and a high quality of service, safety for our employees and our clients sites. At One 2 One Group, our employees have great interpersonal. At One 2 One Group our employees have a great interpersonal skills and receives a thorough training in all the mandatory services we provide. In addition to that, our employees receive client and site specific briefs so that they can perform their duties in confidence and in full knowledge of the requirements. One 2 One Group has a policy of carefully matching the right personnel to the right times.


At One 2 One Group, Our Training Includes:

-Regular Employee Training,
-OHS Training Package,
-Conflict Management,
-Site Management,
-Assignment Induction Training,
-Situational Briefing Based On Specific Client Requirements,
-Continuous Personal Development Programs,
-External Courses To Expand Available Skills,

For further information about our training policy, please contact us using the information on Contact Page.

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Purpose of our OHS Statement:

To ensure, so far as is reasonably practicable, the health, safety and welfare of our employees while they are at work and of others who may be affected by their undertakings, and to comply with all the relevant legislation. We recognize that safety is the responsibility of everyone and is not just a function of management. Employees will have specific duties and responsibilities to comply with the letter and the spirit of the policy. Employees have specific responsibilities to take reasonable care of themselves and others that could be affected by their activities and to co-operate to achieve the standards required.

Ensuring OHS-WHS

One 2 One Group will, in consultation with our Employees and their representatives, set out in writing a commitment to ensure that our health and safety policy will be:

-Specific to One 2 One Group and appropriate to the nature of our activities,
-Concise, clearly written, dated and made effective by the signature of the operation managers,
-Communicated and readily accessible, to all persons at their place of work,
-Reviewed for continuing suitability, and,
-Made available to relevant external interested parties, as appropriate.


For further information about the One 2 One Group OHS-WHS Statement, please contact us using the information on the Contact Page.